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General Terms

Minimum order quantity for GROUPON: 1 dozen per item per color combination.
Minimum order quantity for items for production: 5 dozen (60 pieces) and over per item per color combination (depending on factory).
Minimum order amount for GROUPON: US $750
Minimum order amount for items for production: US $3,000
Shipment Terms: ex-warehouse Hong Kong (not including transportation cost from Hong Kong to the country of destination).
Lead Time: immediately for items available in stock; 20-45 days for items in production
Your order can be shipped by sea, air, post or courier from Hong Kong. Please send us your instructions and we will proceed to ship your cargo accordingly. Or you can rely on us to find you the best way to send your cargo as a part of our free-of-charge complementary service! We will check for you all the available shipping ways/routes to suit your needs in terms of delivery time and transportation cost.

* The cost of transportation is not included in the price of the goods.
(1) To confirm your order: 30% deposit. Balance 70% should be settled before shipment. For items available in stock 100% before shipment. The payment you can done by PayPal or by bank transfer.
(2) Our bank details:
Bank Name: The Hong Kong and Shanghai Banking Corporation Limited
Bank Address: 4/F, 82-84 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
Beneficiary Name: Accessories Agency Ltd.
Beneficiary Account: 636-576571-838 (multicurrency account)
(3) All the bank charges related to international remittances must be paid by the sender, including the intermediary bank's charges.
(4) The payment can be made in any currency (HKD, USD, EUR, BPD, THB, JAP, SWD) at the HSBC exchange rate on the date of payment (for rates please visit http://www.hsbc.com.hk "Foreign Exchange" tab).
(5) Once you make the payment, please fax us the payment receipt to (852) 2243-2099 or send it scanned by email to general@accessoriesagency.com.hk, we will ship your order once the payment received.
Under Accessories Agency Online Service Guarantee Policy, we shall be responsible, for the period of 7 days (local delivery)/14days (oversea delivery) from the delivery date, for replacement or a full refund, if you are not satisfied for any reason below with any item.
Reasons for return:
(1) Received wrong item
(2) Received damaged.
(3) Factory defective.
How to return:
(1) Please fill out the return form completely and prepare a copy of the invoice. Enclose them with the item(s) you are returning.
(2) Wrap item(s) securely in either our shipping carton or one similar and tape closed.
(3) Please send your package, including the completed return form and a copy of the invoice. Make sure your package is sent via a prepaid, insured, traceable method to ensure a safe and documented delivery. C.O.D. (cash on delivery) is NOT allowed.
(4) Send your package to the following address:
Accessories Agency Ltd.
Unit 1501, 15/F, Corporation Square, 8 Lam Lok Street, Kowloon Bay, Kowloon, Hong Kong
Tel: (852) 2243-2290 /2090
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